We often hear people say... "my cart abandonment emails are not only sending people back to their carts to finish their purchases, but we are getting more phone calls from those emails too!"
So, we just added a new feature that allows you to track the number of inbound phone calls from your recovery emails. So now you can better estimate just how much revenue your campaigns are driving through prospects who call in looking for more information about your products before buying.
Once enabled, you will see the phone tracking metrics on your dashboard:
phone-tracking
To enable this feature, just email support at support@cartstack.com.